Great Eastern Hotel » Privacy Policy

Updated May 2007 ©

We know that you are concerned how information about you is collected, used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting, you are accepting the practices described in this notice.


What Information About You Do We Gather?

Information you provide helps us to know and serve you better which is part of our mission to “completely delight and satisfy our guests”. The types of information we gather are:

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What About Cookies?

Some websites store information in a small text file, called a "cookie," on your hard disk. Great Eastern Hotel Manila does not make use of cookies.

Cookies contain information about you and your preferences. For example, if you inquire about rates and availability, the site might create a cookie that contains the details you entered. Or it might only contain a record of which pages within the site you visited, to help the site customise the view for you the next time you visit.

Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your e-mail name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

Most browsers are initially set to accept cookies, but you can set your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. You can prevent the use of cookies by modifying your browser, although you may not be able to use some of our services if you prevent the use of cookies.

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Does Great Eastern Hotel Manila Share the Information It Receives?

Information about our guests is important for us in order to provide you maximum comfort and a legendary experience whilst staying in one of the hotels operated by us. We may therefore share information amongst ourselves, with any hotels operated by us and with third party service providers engaged by us or engaged by or on behalf of any hotels operated by us who help manage your data and communicate news and promotions to you but we will not sell, rent or give away any information to third parties. Your data will be treated in strict confidence and will only be retained for so long as it is necessary or required by law. Such data will be destroyed once its requirement is extinct or you request it.

We may provide your information to third parties for the purpose of processing that information strictly on our behalf. In such circumstances, the third party processors may not use the information for any purpose except such processing and may not, for example, provide it to any other person or use it for marketing unless upon our direction.

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Does Great Eastern Hotel Manila Transfer Information Overseas?

We may transfer your information outside of the country in which it was collected or provided by you either for the purpose of entering into or fulfilling a contract with you, for processing by us or on behalf of the hotels we operate, for marketing purposes or statistical purposes. Such transfer may be to a country which is not part of the European Union and which may not provide the same level of privacy protection as provided by countries within the European Union. However, we do our utmost to procure that those parties to whom we transfer information abide by the same strict privacy policies as ourselves.

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How Secure Is Information About Me?

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Quezon City: 1403 Quezon Avenue, Quezon City, Philippines │ Tel No: +63 2 3718282
Makati City: 7842 Makati Avenue, Makati City, Philippines │ Tel No. +63 2 8982888

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